Indibet KYC & AML Policy

Know Your Customer (KYC) refers to the identity check process that online gaming platforms use to confirm the identity of each account holder. Anti-Money Laundering (AML) refers to the set of internal controls and reporting obligations designed to prevent the platform from being used for money laundering or terrorism financing.

Together, these frameworks support:

• Confirmation of a user’s identity through verified documents;
• Protection of personal data collected during registration and account use;
• Detection of suspicious activity connected to deposits, withdrawals, or betting patterns;
• Compliance with regulatory requirements applicable to licensed gaming operators;
• Maintenance of fair play and a secure environment for every account holder.

KYC and AML procedures work together to safeguard both the platform and its users from financial crime, identity theft, and unauthorised account use.

Indibet requests identity verification for several reasons connected to account protection and lawful operation. Verification helps confirm that:

1. The person accessing an account is its rightful owner.
2. The age of the account holder meets the legal minimum for gambling activity in India.
3. Payment methods used for deposits and withdrawals belong to the account holder.
4. Financial transactions comply with applicable regulatory requirements.
5. The platform can prevent unauthorised access, identity fraud, and misuse of accounts.

Verification benefits account holders directly. Confirmed accounts experience fewer payment disputes, faster withdrawal processing, and stronger protection against unauthorised use. For the platform, verification supports its reporting obligations to relevant authorities and maintains the integrity of its licensed operations.

During ID verification, Indibet may request documents and supporting information to confirm identity, address, and payment ownership. Commonly requested materials include:

• Government issued identity documents, such as an Aadhaar card, PAN card, passport, or driving licence;
• Proof of address, such as a utility bill or bank statement issued within a recent period;
• Payment method verification, including bank statements, card details, or e-wallet screenshots showing the account holder’s name;
• A selfie or photograph for identity confirmation, where applicable;
• Additional supporting documents requested for specific transactions or account reviews.

The specific documents requested depend on the account activity, payment method used, and outcome of internal risk assessments. Submitted documents are used solely for verification purposes connected to the account.

The verification process on Indibet generally follows a structured sequence:

1. Account registration using accurate personal details.
2. Review of account activity, including deposits, withdrawals, or betting patterns that may trigger a verification request.
3. Document submission through the account dashboard or designated support channel.
4. Internal checks to confirm the authenticity of submitted documents and information.
5. Approval, rejection, or a follow up request for additional documents, depending on the review outcome.

Time required for processing varies depending on the volume of requests and complexity of the review. Account holders are notified through the platform or registered contact details once verification is complete. Additional information may be requested at later stages if further confirmation becomes necessary.

Indibet maintains a set of internal controls designed to detect and prevent money laundering and terrorism financing within its operations. These measures include:

• Ongoing account reviews to identify irregular deposit or withdrawal patterns;
• Internal risk assessments applied to accounts based on transaction size, frequency, and payment method;
• Detection procedures for unusual activity, including sudden changes in betting behaviour or fund movement;
• Escalation procedures for accounts flagged during automated or manual review;
• Cooperation with regulatory authorities where reporting obligations apply.

These controls are part of a broader compliance framework intended to keep the platform secure and support lawful financial operations.

Financial transactions processed through Indibet are subject to monitoring designed to identify activity inconsistent with typical account behaviour. This monitoring combines:

• Automated systems that flag transactions based on preset thresholds and behavioural patterns;
• Manual reviews conducted by compliance personnel for flagged or high value transactions;
• Assessment of transaction history, including frequency, size, and payment method consistency;
• Risk categorisation applied to accounts based on activity level and profile information.

Transaction monitoring supports early identification of suspicious activity and helps maintain a secure environment for all account holders.

In certain circumstances, Indibet may request information regarding the source of funds used for deposits or wagering. These requests are typically connected to:

• Large or unusual deposit amounts compared to previous account activity;
• Multiple funding sources linked to a single account;
• Withdrawal requests exceeding standard account patterns;
• Internal risk assessments identifying a need for further confirmation.

Source of funds checks support responsible financial operations and confirm that account activity aligns with the information provided during registration. These checks are handled discreetly and are limited to information relevant to the transaction under review.

Certain activities are considered violations of the KYC and AML Policy and may result in account restrictions, suspension, or closure. Restricted activities include:

• Submission of false, altered, or fraudulent identity documents;
• Use of another person’s identity or payment method to fund or operate an account;
• Attempts to circumvent verification procedures or bypass document requests;
• Structuring transactions to avoid detection or reporting thresholds;
• Engaging in third party transactions not linked to the account holder;
• Any activity identified as suspicious activity during internal review.

Accounts found in breach of these requirements may face restricted access to funds, suspension of gaming activity, or reporting to relevant authorities where required by law.

Accounts on Indibet may undergo periodic reviews as part of standard compliance procedures. These reviews help confirm continued accuracy of account information and adherence to platform requirements. Situations that may prompt an account review include:

• Significant changes in deposit or withdrawal behaviour;
• Requests to update payment methods or personal details;
• Random compliance checks conducted across the account holder base;
• Regulatory requirements applicable to specific account activity;
• Findings from transaction monitoring systems.

During a review, account access to certain features, such as withdrawals, may be temporarily limited until the review concludes. Account holders are informed when additional information or documents are required.

Account holders are expected to fulfil certain responsibilities under this policy to support a compliant and secure platform environment. These responsibilities include:

• Providing accurate and complete information during registration;
• Updating account details whenever personal or payment information changes;
• Submitting requested documents promptly during verification procedures;
• Using only payment methods registered under the account holder’s own name;
• Cooperating with compliance checks and additional information requests;
• Refraining from any activity that conflicts with responsible gaming principles or platform requirements.

Failure to meet these responsibilities may delay verification, restrict account access, or result in further compliance action.

Documents and personal data submitted during verification are handled under defined security measures intended to protect account holder information. These practices include:

• Storage of submitted documents on secure systems with restricted access;
• Use of verification information solely for compliance and account protection purposes;
• Limited internal access, granted only to personnel involved in compliance review;
• Retention of records for periods required under applicable regulatory requirements;
• Confidential handling of all personal data collected during the verification process.

Information collected for KYC and AML purposes is not used for unrelated purposes beyond account verification, security, and regulatory compliance.

This KYC and AML Policy may be revised periodically to reflect changes in regulatory requirements, platform procedures, or operational practices. Updates may occur due to:

• Changes in applicable laws or regulatory guidance;
• Adjustments to internal compliance procedures;
• Enhancements to verification or transaction monitoring systems.

Revisions take effect once published on the official website. Account holders are advised to review this policy periodically to remain informed of current verification and compliance requirements. Continued use of the platform after an update indicates acceptance of the revised policy.